Refund policy

Refund Policy: ALES Shop URL: www.aleshops.com The website listed above, hereinafter referred to as "Website" is operated by the following party: Ales, a business, organized under the laws of the state of California (hereinafter referred to as "Operator") For any questions or comments regarding this Refund Policy, customers may visit the following link: https://aleshops.com/pages/contact. Customers may request a refund on goods sold within 30 days of receipt. To be eligible for a return the following conditions must be met: 30 days to enjoy free return policy. If the above conditions are not met, Operator reserves the right to reject return and refund. In case of approved return, Operator will pay shipping by providing a shipping label or refunding the additional cost of the shipping to Customer. Refunds on sale items are permissible and subject to the same conditions as refunds on regularly-priced items. Customers may request an exchange in lieu of a refund. Exchange requests will be processed and accepted or denied. Customers must contact Operator prior to the start of the refund and return process. Customers will be provided with a return number before they may begin the return. Returns are to be sent to the following address: 321 W Rincon st 302 Corona CA 92878 and refunded in the next 5 to 7 business days after the return has received. Please feel free to reach out us any time through info@aleshops.com